Privacy Policy

Last Updated: December 13, 2025

This Privacy Policy explains how Sala360 ("we", "us", or "our") collects, uses, and protects your information when you use our platform.

1. Information We Collect

  • Personal Information: We collect information you provide during registration, such as your name, email address, and phone number.
  • Payment Information: Only necessary payment details are processed by secure third-party providers. We do not store your credit card information directly.
  • Usage Data: We collect data on how you interact with our courses, including progress tracking, completion rates, and time spent on the platform.

2. How We Use Information

We use your information for the following purposes:

  • To manage your account and provide access to purchased courses.
  • To process payments securely.
  • To provide personalized course recommendations.
  • To communicate with you regarding updates, support, or promotions.

3. Data Sharing

We respect your privacy and do not sell your personal data to third parties. We may share data only with:

  • Trusted service providers (e.g., payment gateways, email delivery services) who assist in operating our platform.
  • Legal authorities if required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures, including encryption and secure storage, to protect your data. Access to sensitive information is strictly limited to authorized personnel.

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, maintain your login session, and analyze platform usage. You can control cookie preferences through your browser settings.

6. User Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your account and personal data.
  • Opt-out of marketing communications.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a prominent notice on our platform.

10. Refund Policy

We offer a clear refund policy to ensure satisfaction. Refunds may be requested within 7 days of purchase, provided that less than 20% of the course content has been viewed.

11. Content Policy

Our platform maintains strict standards for content quality. Instructors are responsible for ensuring their content is original, accurate, and does not violate any intellectual property rights or community guidelines.

12. Instructor Agreement

Instructors participating in our platform agree to our revenue sharing models and content ownership terms. Detailed terms are provided in the Instructor Agreement signed upon registration.

Contact Us

If you have any questions about this Privacy Policy, please contact our support team at support@sala360.com.